Le Creuset Lifetime Warranty

I don’t have issues with the cast iron stuff, but we have a scratching situation with Le Creuset teflon frying pans. They are not better than any other brand. But paying extra was motivated by the hope of higher safety and a longer life. I think scratches are caused by the dishwasher, but I am not 100% sure. We don’t have enough space in the kitchen, so it’s possible we scratched the surface when storing. And of course, they won’t replace it.

Whenever I see “lifetime guarantee” or even a ”limited warranty”, I try to gather as much information as possible and digitalise the purchase. Because when it comes to claiming the warranty, there’s always resistance. Sometimes they try to confuse us by claiming that warranty only available if you register your item shortly after purchase. And how many people do it? I think it’s just a trick to gather more data on us, and warranty still can be used even without registration. I ending up registering anyway, just in case. The only exception is Apple, I always had good experience in a warranty and even outside warranty situations.